We got our power back on mid afternoon today. Finally.
Ethan’s classes were cancelled. He ended up just going to work for the entire day.
I got an automated call from the pharmacy letting me know Ethan’s prescription was ready. I thought this was awesome because I thought I was going to have to chase people around to get it pre authorized.
After work, I showed up at the pharmacy, when I asked for Ethan’s medication they said it wasn’t ready. What?
“I got a call saying it was ready.” I was thinking she made a mistake. Had I known it wasn’t taken care of, I could have worked on it today.
“No, it needs preauthorization.” She said.
“How am I going to know when it’s ready?” I asked
“We will call you”
Me: ……………..
Me: “but you called me today.” Am I missing something?
Lady: “Once you get the call saying it is ready, you can call us to check.”
Me:……………… “ok”
Seems counter-productive. I know that girl can’t fix the broken system, but really?
So he is going without his medication today! I will work on it, whether the pharmacy calls or not.
our healthcare system is nuts! good luck with getting that med asap - why is it so difficult to get the steps in order? 🤦
ReplyDeleteYou've got so much good material for a best selling book or play. I'm dead serious. Your writing above with the dialog between you and the confused employee is gold. Solid gold. xoxo
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